Satisfaction tv series 26/7/2023 ![]() The Finance Study 2020-2021 from the American Consumer Satisfaction Index (ACSI) shows that banks scored a 78 (out of 100) from customers for the second consecutive year. ![]() And technology appears to be part of the reason. But how people feel about their banks has held steady according to a new report. Customers grew to love - or hate - many businesses during the COVID-19 pandemic depending on how companies were able to handle changing needs.
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